Browsing tag: trust

4 Steps to Reduce Relationship Tension and Increase Trust


The tension was heavy in a recent meeting. The participants had competing agendas, different personalities and diverse perspectives. Being privy to side conversations before the meeting, I knew that they were making judgments about each other. Instead of coming together as “we,” they were defending and protecting the “me.” In his classic book “Nonviolent Communication,”

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About Matt
MATT NORMAN

Matt Norman is president of Norman & Associates, which offers Dale Carnegie Training in the North Central US. Dale Carnegie Training is a global organization ...READ MORE