The all-girls chorus sang first in our recent high school choir concert. Their voices were beautiful as they harmonized in unity. If you closed your eyes, you’d think they were angels. But seeing them made me think that they probably didn’t all view themselves as angels. Do you know what someone looks like when they
I would be a better version of myself if I were more consistent with some habits. Because of that, I’m joining millions of other humans this month in considering making a resolution for the year. James Clear, who is widely recognized as the author of the best book on habits, says the key with resolutions
A manufacturing client of mine has been struggling to get their shift supervisors to think long-term. It seems like all they can do is keep their head above water. From their perspective, many of the supervisors feel pressured on metrics like “on-time shipping” and “labor rates.” As a result, they mainly focus on the output
I’m in the process of recruiting people to participate in a few events I’m hosting. I’m aware every time I send an invitee an email that I’m dependent upon them to achieve my goals. It would be easiest to not take on this recruiting effort, or to just blast out some information and hope people
In the classic story The Old Man and the Sea, Ernest Hemingway vividly depicts struggle and suffering. The old fisherman tirelessly battles for days to catch an enormous marlin, only to then fight sharks that would go on to ravage the prized catch. Being old, alone, and at sea, he frequently feels too tired to
My friend Jamie leads a large technology organization. Last week I joined him for an all-hands Q&A about my latest book, Lead with Influence. Jamie previously read and reviewed the book, so he asked really thoughtful questions that apply especially to knowledge workers. Because so many readers of my posts are in knowledge work and,
An executive I once reported to made something very clear: His job was to focus one to five years out, my job was to focus three to 12 months ahead, and the people reporting to me were to focus on the current quarter. I remember being somewhat relieved by this limited responsibility, thinking, “I can’t
Our family took a “twilight nature hike” on a trip last year. What could have lasted 15 minutes lasted two hours due to the pace of the guide. “Please stay behind me,” he calmly repeated as we slowly proceeded through the complete darkness. Over and over again, he’d thoughtfully respond to a question or quietly
Recently, I came on too strong with someone. My voice was a bit loud and aggressive. My words were harsh. I was right to be upset, but my reaction only escalated the situation, and the relationship was strained as a result. In the end, I’m not sure anything productive was accomplished. Perhaps I drove my
Thanks to my wife, my kids have better homework habits than I had. They recently told me about how many kids in their class were “freaking out” about an upcoming summative test. “But we,” they explained, “are feeling pretty relaxed about it because we’ve simply been paying attention and grinding out the homework.” I couldn’t
Matt Norman is president of Norman & Associates, which offers Dale Carnegie Training in the North Central US. Dale Carnegie Training is a global organization ...READ MORE