I was confidently rolling through my day when I got an email intended for someone else. It was a strongly worded message criticizing my leadership, sent by a colleague who felt they’d been poorly treated. Seeing that felt like a punch in the stomach. And the discussion that followed was really hard. But, like many
Collin Barr has a framed vision statement behind his desk that reads: Solid Business Builder, Great Community Builder, He Made a Real Difference. As a market president for a national construction, development and property management company, he has indeed built and made a difference. Like many successful leaders, Collin pushes the limits of his schedule
In last week’s blog, Matt described what he’s learning from “Yoda,” the marriage counselor we recently started seeing. Matt received many comments, both online and in person, thanking him for his willingness to create a space where there is permission for the hard and the messy things in life. He and I had a follow-up
During a team meeting last week, one of our colleagues did something that set off a tidal wave of emotional applause throughout the room. We were responding to an unselfish act of communication. This colleague abandoned her insecurities and spoke with a level of passion and force that we had never seen. Because she showed
Knowledge is power, so the saying goes. So when Matt DeKam, Senior Commodity Manager at Ingersoll Rand, told me that transparency has been one of the keys to his most successful supplier relationships, I was intrigued. After all, suppliers want to maximize profit, and buyers want to minimize cost. Can they really both meet their
Matt Norman is president of Norman & Associates, which offers Dale Carnegie Training in the North Central US. Dale Carnegie Training is a global organization ...READ MORE