As I listened to a senior leader from a well-respected company review the findings of its latest employee survey, I wondered: Do people do this type of self-confrontation often enough—like, really dig into the brutal facts about themselves? Confronting your own weaknesses requires substantial humility, courage and insight. In the book Good to Great, Jim Collins
Relationships usually start with affinity: we work together, we live near each other, we both enjoy the same hobby or we exercise at the same gym. They deepen as we validate one another (implicitly or explicitly): we appreciate each other, we listen to each other, we show acts of kindness or we inflate each other’s
Matt Norman is president of Norman & Associates, which offers Dale Carnegie Training in the North Central US. Dale Carnegie Training is a global organization ...READ MORE