How do you sell (or outreach, fundraise, negotiate, network, interview, or gain buy-in) when the people you’re trying to reach are remote and afraid? Being socially distanced can prove to be challenging but also full of opportunity for new growth and outreach. Giving in to fear and isolating yourself beyond necessary means will only lead
Recently, I watched a colleague present at a conference, and something about the presentation moved me. The passion, the mastery of the material, the risk this person took to be on stage — it all just hit me. Suddenly, my chest felt full and tears started streaming out of the corner of my eyes. And
On a Minneapolis radio station in the early 90s, a satirical disc jockey called the Chucker used to conduct hilarious interviews of famous people. The Chucker was obnoxious. The bigger the celebrity’s ego, the more the Chucker would frustrate them with his demoralizing behavior. Go listen to the recordings. They’ll make you squirm. Perhaps some
In 2008, my good friend Jeff Dykstra* faced significant fear of the unknown. He’d already taken a huge risk leaving the private sector and moving his entire family to Lusaka, Zambia, in 2006 with World Vision. Now, he was only a few months away from finishing his commitment in Africa. His next career move weighed
In the wonderful documentary, Jiro Dreams of Sushi, revered sushi chef Jiro Ono does something completely uncommon and unnecessary. Despite being 85 years old and widely considered the world’s greatest sushi chef, he never settles. We can sum his constant push toward perfection in the Japanese word shokunin, meaning “craftsman” or “artisan.” But even beyond technical
I live in a neighborhood with narrow streets. Parked cars are allowed on one side of the street. This makes it nearly impossible for two oncoming cars to pass each other. There are no signs or guidance as to how to navigate this predicament. But behavior expectations develop over time. I expect, for instance, that
The pressure to perform is always there. Only one vendor wins the contract. Only one person gets elected. In any number of day-to-day situations, you’re competing for resources, attention, or recognition. For my son, it’s his tennis ranking. He loves tennis, and he loves to compete. The fact that the USTA publishes weekly rankings for
After college, there were two classrooms that changed the trajectory of my life. I could hardly drive to the first course, I was so anxious about taking a public speaking course. But I pored over the material and thought about it between each class. My reaction to the other life-changing class was more like respectful
With the subject line, “Worth Reading,” I dropped everything to read the email my wife sent me last week. She had linked to an article that spoke to the challenges parents have in balancing work and raising kids. My first thought after reading the article: “I’ve really grown in how I appreciate and collaborate with
What can babies teach us about being calm, inspired and creative? In a recent study exploring the origins of human learning, researchers recorded the brain activity of 45 11-month old babies when they were in a position to learn something new. The babies watched two people play with a rubber duck. One person pointed at
Matt Norman is president of Norman & Associates, which offers Dale Carnegie Training in the North Central US. Dale Carnegie Training is a global organization ...READ MORE