If you were coaching an actor before a performance, you’d have them rehearse their lines. If you were coaching an athlete before a competition, you’d have them practice and train. As a leader, mentor, friend or parent, you also have opportunities to help others improve key skills. Every Leader Is a Coach After nearly 20
What I’m hearing you say is that you would like to win more deals and have greater impact this year. Is that right? Regularly recapping what you’ve heard someone (or a group) say shows that you’re listening and ensures you’ve accurately understood. It can also help people make more progress toward decisions as they agree
At age 17, Kirstie Ennis enlisted in the United States Marine Corps, following in her parents’ footsteps. On tour in Afghanistan in 2012, enemy fire shot down her helicopter. Six people died. She barely lived. The physical and emotional pain got so intense in the years that followed that she attempted suicide. Then, in 2016,
In the movie Invictus, national rugby team captain Francois Pienaar faces a challenge shared by most South Africans: He’s asked to change his beliefs and his ways. Newly elected president Nelson Mandela has set bold objectives for racial reconciliation after years of apartheid. The movie beautifully depicts the true story of how Mandela influenced Pienaar
In my last post I considered how predictable emotional regulation contributes to trust and influence, especially under stress. Here we’ll look at how effective interpersonal interpretation, especially under stress, further contributes to trust and influence. Let’s face it, even the smartest humans aren’t capable of processing all the data around them at any given time.
Here’s an obvious truth worth contemplating: Many times a day, you and I experience emotions while we’re interacting with others. We feel frustrated, annoyed, anxious, angry, nervous, excited, jealous, resentful, disappointed… The way we act and communicate amidst our emotional states will impact our trust, influence and wellbeing. It Can Be HARD to Regulate Emotions
I think you’re being overly sensitive. You took it the wrong way! Well, I only said that because… I’ve already apologized. What else do you want from me? Why do you have to be so critical? That’s not really what I meant. Ok, maybe I shouldn’t have said that, but… That IS what I said!
Last night, I turned over my phone and sat on the floor next to my bed to stretch and read. The night before, I did the same thing. Same the night before that. It has become my most important daily discipline because I’ve realized something fascinating: This habit impacts the following 24 hours in a
We all face setbacks at some point or another. The true test comes in how we handle them. I’ve been thinking about Sgt. Earl Plumlee, who received the U.S. Medal of Honor last year as part of the 1st Special Forces Group in Afghanistan. From the citation: “While deployed to Afghanistan, then-Staff Sergeant Plumlee instantly
I almost didn’t write this article. The idea came to me while I was walking my dog, but I didn’t write it down. It could have been gone forever. Fortunately, though, I remembered it later when I was showering — and I made a point to write the idea down as soon as I got out.
Matt Norman is president of Norman & Associates, which offers Dale Carnegie Training in the North Central US. Dale Carnegie Training is a global organization ...READ MORE