I was part of an ugly exchange a few weeks ago with a delivery driver in my neighborhood. One that taught me the importance of being better instead of bitter, a phrase you may have come across before but paid little attention to until a certain scenario brought it to light. I’m embarrassed to tell
This post was originally published on December 22, 2015, and updated on June 11, 2019. Most people have an ideal self-image—one that often comes from things we admire or dislike in our own parents. Other people can crush this ideal through their criticism and we are wired to protect and defend. This defensive side of
*Spoiler alert: this post contains part of the plot to the “Avengers: Endgame” movie. It came as a surprise when I received one of the best leadership insights of the week from Thor, the Asgardian god of thunder. Actually, it was from his mother Frigga. During a time-travel back to Asgard in the latest Marvel
My dear grandfather Morris Norman passed away last month. He loved golf. And he would have loved to have seen Tiger Woods win the 2019 Masters tournament. I loved sitting next to my grandfather on the couch as a child, watching golf on television. He’d often comment about the character of the players. “That guy
The pressure to perform is always there. Only one vendor wins the contract. Only one person gets elected. In any number of day-to-day situations, you’re competing for resources, attention, or recognition. For my son, it’s his tennis ranking. He loves tennis, and he loves to compete. The fact that the USTA publishes weekly rankings for
I hope you’ll enjoy this guest post by Isaac Vogel of Roell Painting Company as much as I did. What humble leaders (fictional or real) inspire you? Growing up in central South Dakota, because there’s no real “local team” to speak of, cable television informed my rooting interest as much as anything, and thanks to
Eighteen months ago, I woke up in the middle of the night with a racing heart and shortness of breath. Cash reserves at our company were falling. We’d made large investments to expand our successful business, but they weren’t paying off fast enough. There was no end in sight. The investments we’d made weren’t bad;
“Leadership is about stewardship.” That’s how Chris Bachinski, president of GHY International, describes his mindset a year ago going into his new role as the first non-family member to lead the 100-plus-year-old company. Charged with preserving GHY’s legacy while building a strong, resilient future, Chris clearly feels a deep, personal responsibility for safeguarding and growing
In 2004, Carolyn Smallwood was recruited to facilitate a turnaround of Minneapolis-based nonprofit Way to Grow. As the CEO, she assumed fiscal and organizational responsibility to deliver on their very challenging mission: ensuring that children within the most isolated families are born healthy, stay healthy, and are prepared for school. How has she faced that
What makes a humble leader? It’s the question I’ve been exploring recently to help us get a better understanding of the essential qualities and impact of a humble, self-effacing leader. It becomes clearer every day that the world could benefit from more of these kinds of leaders, and the next leader in the series certainly
Matt Norman is president of Norman & Associates, which offers Dale Carnegie Training in the North Central US. Dale Carnegie Training is a global organization ...READ MORE