I sat down to write this, unsure of how to begin. Before I knew it, my mind was off and wandering: Who sings this song playing in this coffee shop. Do I know that person that just walked in? Oh, I need to reschedule my home internet repair – I’ll do that before I start
A year and a half ago, three people presented our team with individual business opportunities. The first was to expand geographically. The second, to develop a new line of business. And the third was to target a new customer segment. Each opportunity, and the person presenting it, seemed like the right bet at the right
With one month remaining in 2017, I went to my mentor looking for a solution to a nagging concern. I’d noticed that during intense stretches of life and work, I’d become more dependent on having a nightly drink (or two) as a coping mechanism. Not that there’s anything wrong with drinking in moderation for enjoyment,
Sometimes I’ll play with the GPS navigation display in my car, even when I’m not looking for directions. I have this small dial that zooms in or out on my location with each turn: street, block, neighborhood, city, county, state, region, country, continent and world. While I’m stopped at a light, I like to zoom
I generally hear enough of what people say to know how to respond. Just like continuing to “read” even when my mind is wandering, it works for me to take quick mental breaks and still stay on track with what the person is saying. I was in a meeting this week, for example, when someone
Most organizations lack organization. They are filled with individuals pursuing personal adrenaline, comfort, safety and recognition. Focus further breaks down through the competing priorities of departments, hierarchy and stakeholders. Occasionally, however, we glimpse an organization beautifully aligned. It was Mother’s Day 1995 on Lake Quinsigamond in Worcester, MA. We were the final boat out of
Matt Norman is president of Norman & Associates, which offers Dale Carnegie Training in the North Central US. Dale Carnegie Training is a global organization ...READ MORE