Last night, I turned over my phone and sat on the floor next to my bed to stretch and read. The night before, I did the same thing. Same the night before that. It has become my most important daily discipline because I’ve realized something fascinating: This habit impacts the following 24 hours in a
You don’t need a sledgehammer to fix a leaky faucet. A tape measure won’t do the job either. It’s the same when it comes to solving problems and making decisions with others. Being pushy or defensive like a sledgehammer never helps. And remaining quiet and passive, continuously measuring up others and the topic, just won’t
As I scanned my fall calendar earlier this week, all I could think was, “Woah, there’s a ton on there.” An all-company meeting, several client engagements, coaching youth football and softball. And on top of all of that, we’re doing a house project. I felt a sting of anxiety…and then said to myself, I’ll find
Feeling a little bit Zoomed out? You’re not alone. Several researchers and social scientists have weighed in recently on why virtual meetings can be so draining. First, you experience a cognitive dissonance as your brain thinks you’re with someone but you can’t pick up all their non-verbal cues. Second, you typically have more distractions coming
Since writing the article below a year ago, virtual meetings have become exponentially more common – especially with global health concerns restricting travel and group gatherings. It’s more important than ever to ensure virtual meetings are productive, engaging, and relevant. Each person responds differently to a virtual environment: some struggle mightily to resist multi-tasking; others
Most managers of people think their job is to direct work and drive results. Not my colleague Scotty. Does work get done well under his leadership? Definitely. Does his area of responsibility achieve results? Yes! So, doesn’t that mean he’s doing his job as a manager? He would say no. He says that his job
Every day, retired U.S. Army general Stanley McChrystal wakes up at 4 a.m., shaves, exercises for 90 minutes, takes a five-minute shower and then goes to the office. He doesn’t eat anything until dinner because, “It just makes me feel better,” he says. “My body has gotten used to it, and so if I eat
This winter my son and one of his friends entered the school Imagination Fair. It’s an annual opportunity for students to display their STEM creativity. My son picked a committed partner with strong technical skills, and they had a compelling idea: create a machine that dispenses gumballs if you choose the correct track to roll
I recently participated in a virtual meeting that engaged everyone and wasted no one’s time. People joining from their home or office felt heard and seen. No one seemed to multi-task. And the goals of the meeting were accomplished. Can you believe it? In fact, I haven’t just experienced it once. I’m starting to see
It was startling to find out Linda doesn’t use email. Not only that, her office assistants are instructed not to take messages but to send callers to voicemail. When they get there, they’ll hear this message: “Thank you for your call. I only check and return messages on Mondays. If your call is urgent, please
Matt Norman is president of Norman & Associates, which offers Dale Carnegie Training in the North Central US. Dale Carnegie Training is a global organization ...READ MORE