Dan Kersten told me that his rock bottom smartphone moment came when his wife asked his son, Ben, what he loves about his Dad. “He gives me hugs, he makes cool things out of cardboard, and he’s always playing with his phone,” Ben responded. And that, Dan says, is when he realized he was addicted
What’s more important to leadership effectiveness: having low anxiety or high skill? As I realized last week, that question isn’t as simple as it might seem. I was on fire last week. In fact, I actually told a friend that I was “firing on all cylinders.” I was energetic, confident, focused, and relaxed. And I
It was the most upset I’ve ever been at work. Years ago, a part of my job was to negotiate contracts with vendors. One negotiation reached an impasse. The vendor raised his voice slightly and accused me of personally derailing the process. My reaction was intense. I shouted something back at him in my defense,
I’m speed-walking through the airport, on the phone with my Dad, when he suggests I look up one of his friends in my destination city. That’s awkward. I’ve never heard of this guy and he’s not my contemporary. But I went ahead and googled the guy and invited him to lunch. I drove my rental
For me, each season brings a different focus. Fall is about starting. Winter is about persisting. Spring is recommitting. And summer is reflecting. This summer, I’ve been reflecting on wins and losses. On the business side of things, there have been heartbreaking losses this year. Just as it is with the defeats themselves, the reflection
I sat in my car last week with my eyes closed. I felt “off my game” and anxious. Only minutes remained before a very important scheduled meeting with a client. I’d never met this executive before and a lot was at stake based on whether she liked me and what I had to say. For
Got issues? I admit it: I have plenty. I tend to be overly anxious, obsessive compulsive, controlling, self-focused, too much of a people-pleaser and defensive when criticized. And that’s just for starters. It’s not only OK to own up to our issues, it’s important. Step four of Alcoholics Anonymous’ famous 12 steps refers to making
It’s winter where I live. With winter comes cold, dark nights. But spring doesn’t come without winter. As you go through life, you learn this lesson about the cycle of the seasons, their ups and downs. Eventually, you discover that it applies to other parts of your life as well. I know I have. Like
It was a tense, even stifling, environment. People were afraid to fail, so they avoided risks. They were reluctant to speak up in meetings or challenge ideas. The reason? The leader. He was never out of control, always in charge, always one step ahead of everyone else. Never vulnerable. Always composed. For all his self-assurance,
In his powerful book A Failure of Nerve: Leadership in the Age of the Quick Fix, Edwin Friedman talks about an anxious world’s desperate need for a non-anxious leader. He describes this type of leader as follows: I mean someone who has clarity about his or her own life goals, and, therefore, someone who is
Matt Norman is president of Norman & Associates, which offers Dale Carnegie Training in the North Central US. Dale Carnegie Training is a global organization ...READ MORE