Inspiring leaders show a full range of emotions. It endears people to them because it makes them human. It causes people to believe in them because emotions show that they are real and that they care. My most inspired and inspiring moments have come through lightness of humor and joy or depth of grief or
I want to work in an environment where people let each other be real. We engage and get stronger when we can be vulnerable. Vulnerability is courageous and honest disclosure of pain and insecurity. We can foster this authenticity when we respond with a sustained and non-judging presence. I learned about creating a vulnerable environment
Pain is threaded through our lives, including at work, and, if we’re going to lead, we need to be real about pain. It’s hard when people show us their problems. It makes us uncomfortable. Usually, when we are interrupted by the suffering of others, our primary motivation is to reduce our own discomfort as quickly
Matt Norman is president of Norman & Associates, which offers Dale Carnegie Training in the North Central US. Dale Carnegie Training is a global organization ...READ MORE