Are you dealing with relationship tension or conflict this holiday season? Feeling bitter or resentful toward anyone? Consider, just for a moment, that there may be another side to the story you’re telling yourself. Here’s an example: A client recently hired me to coach their leadership team, a process that started with me interviewing each
Think of a recent example of interpersonal conflict in your life that did not go well. If you’re like most people, conflict can often lead to resentment and frustration. After all, it’s only natural to power up or shut down when conflict arises. We see it all the time in society. And, it’s in our
The tension was heavy in a recent meeting. The participants had competing agendas, different personalities and diverse perspectives. Being privy to side conversations before the meeting, I knew that they were making judgments about each other. Instead of coming together as “we,” they were defending and protecting the “me.” In his classic book “Nonviolent Communication,”
As the elevator opened to the fourth floor of the Graves 601 Hotel, my mind spun a web of excitement, nostalgia and anxiety. Earlier that day, my wife had asked me if I was nervous about attending my 20 year high school reunion. I had told her of course not. After all, I’m comfortable with
Matt Norman is president of Norman & Associates, which offers Dale Carnegie Training in the North Central US. Dale Carnegie Training is a global organization ...READ MORE