You don’t need a sledgehammer to fix a leaky faucet. A tape measure won’t do the job either. It’s the same when it comes to solving problems and making decisions with others. Being pushy or defensive like a sledgehammer never helps. And remaining quiet and passive, continuously measuring up others and the topic, just won’t
For many organizations, hybrid work is not going away any time soon—if ever. Hybrid can come in all kinds of configurations. Two team members might work from their house while three will work from offices…and all in different cities. This means most leaders have become remote leaders even if they still maintain the corner office
Anson Dorrance is undoubtedly one of the greatest soccer coaches of all time. As former U.S. Women’s National Team head coach and legendary University of North Carolina head women’s soccer coach, he has led his teams to win a staggering number of championships and developed some of the best female soccer players in the world.
It was a high-stakes meeting. Others had given their opinions, and I decided I should speak up, too. So I did. As I was speaking, though, I began to have the sense that I wasn’t saying exactly what I wanted to say. I tried to convey confidence through a strong voice and gestures, but I’m
Feeling a little bit Zoomed out? You’re not alone. Several researchers and social scientists have weighed in recently on why virtual meetings can be so draining. First, you experience a cognitive dissonance as your brain thinks you’re with someone but you can’t pick up all their non-verbal cues. Second, you typically have more distractions coming
Since writing the article below a year ago, virtual meetings have become exponentially more common – especially with global health concerns restricting travel and group gatherings. It’s more important than ever to ensure virtual meetings are productive, engaging, and relevant. Each person responds differently to a virtual environment: some struggle mightily to resist multi-tasking; others
I often wonder what meetings would be like if there were time limits on each person speaking. In professional basketball, for example, they allow each team 24 seconds to take their shot at the net. The clock resets only after a team has attempted their shot or turned the ball over to the other team. Think
Do you ever feel resentful that people aren’t listening well enough to you when you talk? Perhaps it’s your boss, a client, or your husband. Maybe you’ve said, “I told you that, but you didn’t listen!” Or you’ve thought, “Why are people on their phones in our meetings!?” It can be a difficult and frustrating
I recently participated in a virtual meeting that engaged everyone and wasted no one’s time. People joining from their home or office felt heard and seen. No one seemed to multi-task. And the goals of the meeting were accomplished. Can you believe it? In fact, I haven’t just experienced it once. I’m starting to see
The same woman has been cutting my hair for the past 20 years. Over the course of that time, I’ve come to know her as an emotionally resilient single mother. So I was surprised when she told me that she recently left a work-related meeting “feeling empty inside.” It also piqued my interest, because I
Matt Norman is president of Norman & Associates, which offers Dale Carnegie Training in the North Central US. Dale Carnegie Training is a global organization ...READ MORE