As I turned off my car engine, I panicked. I’d forgotten the name of one of the executives who would be in this meeting! Reassurance came quickly, though, when I realized I could just look it up on our CRM system on my phone. But as I headed into the building with my phone in
I admit to feeling relieved last week after I spoke up in a meeting. I had an opinion on the topic and I wanted to add value, be a leader and improve my credibility. The dialogue moved quickly. I had to act fast, be clear and be compelling. Anxiety was building as I considered this
As his kindergarten classmates were selected to receive stickers for their behavior that day, my son waited with anticipation. Name after name was read. The group he sat with on the floor grew smaller and smaller. When there were just eight of them left, his heart sank as he realized it: He would not be
Matt Norman is president of Norman & Associates, which offers Dale Carnegie Training in the North Central US. Dale Carnegie Training is a global organization ...READ MORE