Self-image drives behavior. As Henry Ford once said, “Whether you think you can, or think you can’t—you’re right.” Leaders who promote a positive self-image in others maximize potential. Period. The leaders I’ve followed in my life—managers, coaches, mentors, parents—have each communicated to me “messages” about who I am. Keep in mind, communicating a message isn’t
Sometimes I experience what civil rights leader Howard Thurman meant when he said, “Don’t ask what the world needs. Ask what makes you come alive, and go do it. Because what the world needs is people who have come alive.” Like this morning, when I was working with a group of people on their influence skills,
Recently, I caught up with Dr. Justin Anderson, a well-regarded leader in sports psychology, about my performance anxiety. Anderson coaches “acceptance and commitment,” and to illustrate, he has his clients picture their minds like a segment of a river. In this river, red leaves and green leaves will float by. Red leaves represent thoughts that drain
We’ve all seen the PowerPoint, the plaque or the “About Us” page with feel-good concepts like Respect for Employees, Safety First, Concern for Customers or Be the Industry Leader. These typically come from well-intentioned leaders who want to document what the company stands for and where it’s going. Too often, though, those words become corporate
During a team meeting last week, one of our colleagues did something that set off a tidal wave of emotional applause throughout the room. We were responding to an unselfish act of communication. This colleague abandoned her insecurities and spoke with a level of passion and force that we had never seen. Because she showed
“Invest in as much of yourself as you can. You are your own biggest asset by far.” Renowned business magnate and investor Warren Buffet has said that the best investment he ever made was in himself. (He often points to the Dale Carnegie Training course he took to improve his public speaking and relationship skills.)
I have several “to-do” lists that crowd my brain. There’s a list of personal items in my iPhone “Notes” app. There’s a list of activities queued for me on our internal workflow tool. My email inbox has its own lineup. And then my head reminds me of items I haven’t written down: pick up dinner
Is showing emotion at work verboten? I’m starting to re-consider the popular assumption that it is. Crying, laughing, protesting and celebrating are authentic displays of who we are and central to our humanness. The more human we are, the more we can fully engage with others. And as social acumen becomes increasingly critical to workplace
When I reviewed the results of my leadership 360-degree assessment, I was confused. My lowest score was “Demonstrates insight into how his emotions and behaviors affect others.” This didn’t make sense to me because I think I’m sensitive to how others act around me, and no one has ever told me I’m negligent in this
We all have role models, people who show us the way, not just through their words but through their actions. Some of them might be celebrated thinkers, authors or others in the public eye, people we may never have even met. And some of them might be a little closer to home. The other day,
Matt Norman is president of Norman & Associates, which offers Dale Carnegie Training in the North Central US. Dale Carnegie Training is a global organization ...READ MORE