Imagine the pressure of a top technology job at Dow Jones, The Wall Street Journal, or a fast-growing cloud service platform for over 75,000 retailers in 60 countries. Quality, speed, and innovation are critical. Now imagine the feeling when something goes wrong in those jobs: a missed deadline, a quality issue, upset subscribers. The reputational,
I’ll never forget feeling like an utter failure in my second real job. Since I had excelled in technology and process in my first real job, I thought this new role — which involved managing the development of a customer-facing website — would play to my strengths. But the job turned out to be much
I caught myself telling a lie this week. Not only that, I realized something: I lie constantly. Oh, not to other people. With them, I usually tell the truth. But in my head, to myself, I’m often a liar. And I’ll bet you are, too. Here are some lies I was telling myself this week:
Categorizing people by giving them labels is something we humans are really good at. We’ve always had tribes, territories, kingdoms, neighborhoods, cliques and departments, and sometimes these boundaries are helpful and healthy—they help us determine where we stop and others start in processes, laws and affinities. But other times, putting someone in a category makes
Matt Norman is president of Norman & Associates, which offers Dale Carnegie Training in the North Central US. Dale Carnegie Training is a global organization ...READ MORE