Most of my days start with the question: What do I have to do today? I run a series of filters that includes deadlines, unfinished projects, obligations, schedule, correspondence and personal needs. These filters create a specific focus for the day: Get these things done. Recently, though, I began an experiment by considering what might
As a leader, there will be times when you’ll need to change someone’s behavior or mindset. If you’re like most of us, your instinct will be to put your powers of persuasion to work, to come up with all the best arguments to sway the person. Persuasion, which relies on logic and wit, is an
Matt Norman is president of Norman & Associates, which offers Dale Carnegie Training in the North Central US. Dale Carnegie Training is a global organization ...READ MORE