Browsing tag: professionalism

Want to Communicate with Impact? Eliminate Those Non-Nutritive Filler Words


A few weeks after giving this interview, Caroline Kennedy ended her 2008 campaign for U.S. Senate. Her performance was disparaged as not befitting the level of professionalism and poise required in leadership. The culprit? Filler words. In fact, many professional speech patterns (sometimes my own included) are littered with filler words. My dad was a

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About Matt
MATT NORMAN

Matt Norman is president of Norman & Associates, which offers Dale Carnegie Training in the North Central US. Dale Carnegie Training is a global organization ...READ MORE