Browsing tag: employee engagement

How to Become a Phenomenal Questioner


I recently experienced the powerful impact of a masterful questioner. He asked questions at appropriate times. Each question was insightful and thought provoking. Each prompted deeper discussion. And all led to greater trust. You could see the impact in real time. As he asked questions, people would look up at the ceiling thoughtfully for a

A Checklist for Empowering Mid-Level Leaders to Engage Employees


More and more organizations are acknowledging that they have underestimated the value of middle managers. Research suggests that mid-level leaders might be the greatest determinant of the success of your organization. While top management sets the overall direction for an organization, according to Wharton management professor Ethan Mollick, middle managers play the most significant role “in

Why Do People Like Me?


People like me. OK, not everyone. And it’s not that I’m a “big deal.” But for the most part, I’m seen as a likeable guy. But why? It’s something I’ve been wondering about recently. Throughout my entire life, I’ve always had strong relationships, and I continue to maintain meaningful and helpful relationships with people I’ve met

How to Make Your Corporate Identity More Than Just a Poster on the Wall


We’ve all seen the PowerPoint, the plaque or the “About Us” page with feel-good concepts like Respect for Employees, Safety First, Concern for Customers or Be the Industry Leader. These typically come from well-intentioned leaders who want to document what the company stands for and where it’s going. Too often, though, those words become corporate