You don’t want to fall short of expectations. And you probably have to rely on other people to help you deliver on your expectations. If those people are different from you, they likely interpret standards and expectations differently. The bottom line: excellence requires consistent accountability for results, and fostering consistent accountability is challenging. A friend
My friend has been trying hard to fit in at his company. Like all of us, he carries insecurity and tries hard to say and do the right things. So he was excited to join the recent team diversity and inclusion training day. Here’s a chance to connect authentically with other team members, he thought.
Matt Norman is president of Norman & Associates, which offers Dale Carnegie Training in the North Central US. Dale Carnegie Training is a global organization ...READ MORE