Browsing tag: communication

Want to Communicate with Impact? Eliminate Those Non-Nutritive Filler Words


A few weeks after giving this interview, Caroline Kennedy ended her 2008 campaign for U.S. Senate. Her performance was disparaged as not befitting the level of professionalism and poise required in leadership. The culprit? Filler words. In fact, many professional speech patterns (sometimes my own included) are littered with filler words. My dad was a

Four Self-Image Messages That Fuel Performance


Self-image drives behavior. As Henry Ford once said, “Whether you think you can, or think you can’t—you’re right.” Leaders who promote a positive self-image in others maximize potential. Period. The leaders I’ve followed in my life—managers, coaches, mentors, parents—have each communicated to me “messages” about who I am. Keep in mind, communicating a message isn’t

10 Communication Tips from the Best Talk Radio Hosts


I have a confession: I’m fascinated with talk radio. (And apparently, I’m not the only one.) I’m particularly devoted to two shows: “The World Next Week,” by the Council on Foreign Relations, and “The John Williams Show” on our local CBS radio affiliate. They’re “appointment radio/podcasts” for me because they consistently inspire, energize and educate.

The Path to More “Likes”


“Given our communal attention deficit, the pressure has mounted…to be fast, funny and heartfelt as hell.” Rob Lazebnik, writer for “The Simpsons” When it comes to communication, the stakes just keep getting higher: You have to not only cut through the noise and capture attention to be heard, you have to be Liked, with a

A Leader’s Most Important Job


Wouldn’t it be great if you could have more meetings? If you’re like most leaders today, your response to that question probably lies somewhere between “No” and “Absolutely not!” But hear me out… Recently, a company hired me because their people haven’t been engaged and their strategic plans haven’t been gaining traction. Year after year,