Browsing category Influence

How to Get People to Listen to You


Do you ever feel resentful that people aren’t listening well enough to you when you talk? Perhaps it’s your boss, a client, or your husband. Maybe you’ve said, “I told you that, but you didn’t listen!” Or you’ve thought, “Why are people on their phones in our meetings!?” It can be a difficult and frustrating

If You Want to Influence Others, Consider This


When a person is guarded, it is almost impossible to have an influence on them. Perhaps you can coerce, control, or manipulate them, but persuade, influence, or gain their cooperation? Not so much. Ask a trained hostage negotiator. Former lead international kidnapping negotiator for the FBI, Chris Voss, says: Though the intensity may differ from

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About Matt
MATT NORMAN

Matt Norman is president of Norman & Associates, which offers Dale Carnegie Training in the North Central US. Dale Carnegie Training is a global organization ...READ MORE