All posts by Matt Norman

When and How You Should Confront Someone


A colleague recently made an important decision that affected me without asking for my input. It wasn’t the first time this happened and probably won’t be the last. It seems to be a pattern, to make decisions without involving others when the decisions impact others in meaningful ways. The question I’m wrestling with is: Should

3 Strategies to Become Less Reactive and More of the Person You Want to Be


My last article presented 10 forms of personal reactivity that everyone should carefully manage. Whether it’s anger, anxiety, worry, blame, insecurity or lack of boundaries, emotional triggers disrupt relationship health. While those reactions might be our default responses, awareness helps us interrupt the patterns and make different choices about how we behave, especially in challenging

Dedicate Time And Space To Not Doing


I wrote the following in January, 2016. Since then, I’ve exchanged diapers for youth sports. Pandemic restrictions have come and gone but full schedules and high demands remain the reality.  Perhaps, like me, you need to re-establish your limits to enjoy greater clarity and connection with others. ***** When I started my day last Sunday,

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About Me

About Matt
MATT NORMAN

Matt Norman is president of Norman & Associates, which offers Dale Carnegie Training in the North Central US. Dale Carnegie Training is a global organization ...READ MORE