Funny math. The Rule of 80%


Recently, my friend and colleague Matt Norman wrote about mid-organization leaders and the critical importance to the success of a company. Matt’s insight regarding the need to free these leaders from being task doers so they can focus on leading and developing their people is spot on. After reading that post, I was reminded of lessons learned

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How to Advance Your Innovative Ideas


Have you ever been thoroughly excited about your ideas, only to see them shot down without any serious consideration at all? I still vividly remember the experience of presenting my exciting new idea to the senior leaders in our company years ago. Expecting enthusiasm, interest or at least alternative solutions, instead my carefully prepared plan was

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The Secret of Great Leaders and Great Companies: Self-Confrontation


As I listened to a senior leader from a well-respected company review the findings of its latest employee survey, I wondered: Do people do this type of self-confrontation often enough—like, really dig into the brutal facts about themselves? Confronting your own weaknesses requires substantial humility, courage and insight. In the book Good to Great, Jim Collins

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How to Become a Phenomenal Questioner


I recently experienced the powerful impact of a masterful questioner. He asked questions at appropriate times. Each question was insightful and thought provoking. Each prompted deeper discussion. And all led to greater trust. You could see the impact in real time. As he asked questions, people would look up at the ceiling thoughtfully for a

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